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Vision & Values
Understand why we exist
Our journey
Power of a bank combined with leading cloud technology
Boxed was established in 2022, through a strategic partnership between NatWest and Vodeno to create a new Banking-as-a-Service business in the UK.
Combining our technology stack, banking license, compliance expertise and operational support, our vision is to power the UK’s best embedded financial experiences. Today, we employ more than 500 people across locations in the UK and Poland.
Vision
Our vision is to power the UK’s best embedded financial experiences
Our solutions can be seamlessly integrated into the different services, applications and experiences of businesses and brands operating in every sector and serving every type of customer.
Mission
Our mission is to partner with businesses to help them to deepen customer relationships with our easy to integrate, scalable and compliant banking proposition.
Understanding our culture
It is important for our team, customers, partners, and other stakeholders to learn our values.
Our values are the foundations of the culture at NatWest Boxed. We use these as our North Star to not only support our ambitions as a company but also to guide the development of the individuals in our team.
Values
We walk in our customers’ shoes
Keeping our customer’s perspective foremost and knowing their priorities, enables us to build cutting edge solutions that solve their most challenging problems.
We run a commercially sustainable business
This means we will always be agile and react to opportunity but we also expect to make a positive impact on society through the solutions we create.
We are a high performance business
We encourage a culture of continuous learning and improvement. We expect every individual at Boxed to take pride in the work they deliver, both personally and across the whole team.
We are all here to thrive
Boxed fosters openness and collaborative development. We want everyone to enjoy sharing their knowledge and recognise we have all benefitted from the experience of our colleagues.
We make intelligent risk decisions
Making timely decisions is a big part of being a high performance organisation. Ensuring we also understand the business impact of those decisions is crucial to the success of our work.
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