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Creating compelling customer moments

01 November 20233 minute watch

Danielle Anderson, Board Advisor and Independent Consultant in Customer Experience and Digital, notes that the majority of retailers are not familiar with the term embedded finance. Yet, the irony is that most are doing it. The next steps in the education journey for retailers is to move from just doing it, to acting with intention and incorporating embedded finance into their customer strategy.

Just what makes for a compelling customer moment? Listen to the full interview to find out.

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Introducing NatWest Boxed

At NatWest Boxed we are here to power the UK's best embedded financial experiences. Watch this video to learn how you can get started.

2 minute watch
Andy Ellis - Insight 700 x 934


3..2..1.. Embedded finance in action

Watch Andy Ellis, our CEO, describes the power of seamless experiences and share successful examples of embedded finance.

4 minute watch